Introduction

ESCA Tech, Inc. respects each individual's right to personal privacy. We will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at ESCA Tech's Web site.

Part I. Information Collection

ESCA Tech collects information through our Web site during user registrations. This is the only information we collect.

ESCA Tech does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information.

We require a name, address, telephone number and email to place orders and to request technical information including MSDS. We may also require credit card information to process an order.

The information collected during online registration allows us to be able to provide personalized order history and to provide updated technical information when appropriate (e.g. Material Safety Data Sheets). The information is collected voluntarily. To receive our products and services, the registration information is mandatory because we provide a high level of service and technical support to customers.

We do not employ cookies. A cookie is a small text file that a Web server places on a user's computer hard drive to be a unique identifier.

We do not use banner advertising on our Web site. We do not allow third parties to collect information from our Web site.

Part II. Information Usage.

In order to provide the highest level of customer service and technical support we collect information to process your orders, provide technical support and to monitor order status.

The information collected by ESCA Tech will be used for maintaining contact with our customers and to judge the effectiveness of our web presence. Customers who provide information may receive from time to time products announcements or newsletters.

Registered users may from time to time receive additional announcements from us about products, services or special offers. Out of respect for the privacy of our users we present the option to not receive these types of communications.

The information we collect may be used to create customer profiles based on browsing or purchasing history. We may supplement information collected at our Web site with data from other sources (such as credit history to authorize purchases).

We do not share your information with third parties except we may supply your contact information to our authorized distributors. Use of your information by the authorized distributor in that event would be governed by its own policies, not those of ESCA Tech, Inc. We offer links to other Web sites. Please note: When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.

As our Web site may offer chats, forums or message boards, please be advised that information posted in these venues become public knowledge.

If our policy on information collection or use changes, we will advise you by posting it on this web page as a change becomes effective.

Part III. Access to Information

Users may access their own personal information and contact us about inaccuracies they may find by telephone during normal business hours, by e-mail or by letter. Users may have their information deleted from our database by written request. This will occur within 10 business days of written receipt of your request.

Part IV. Problem Resolution

If problems arise, users may contact ESCA Tech by phone, letter or e-mail. We are committed to resolving disputes within 30 days.

Part V. Data Storage and Security

ESCA Tech, Inc. protects user information with the following security measures: security protocols, secure servers, firewalls, SSL encryption and other technology and procedures are all used to protect consumer privacy.

If you have any further questions about privacy or security, please contact us by sending an email to: cservice@esca-tech.com